Previous incidents

February 2026
Feb 06, 2026
1 incident

Real-time REST API client notification and Realtime WebSocket client API are ...

Degraded

Resolved Feb 06 at 02:30am HST

Real-time REST API client notification and Realtime WebSocket client API recovered.

2 previous updates
Feb 05, 2026
1 incident

Realtime WebSocket client API is down

Degraded

Resolved Feb 05 at 05:04am HST

Realtime WebSocket client API recovered.

1 previous update
January 2026
Jan 15, 2026
1 incident

Realtime WebSocket client API is down

Degraded

Resolved Jan 15 at 03:43pm HST

Realtime WebSocket client API recovered.

1 previous update
Jan 12, 2026
1 incident

service: calls-Staging and service: OMD-stage are down

Downtime

Resolved Jan 12 at 02:16am HST

service: calls-Staging recovered.

5 previous updates
Jan 06, 2026
4 incidents

service: calls-Staging, Staging - Push Notification, and 2 other services are...

Downtime

Resolved Jan 07 at 03:22am HST

service: OMD-stage recovered.

9 previous updates

Test calls Staging

Downtime

Resolved Jan 06 at 11:01pm HST

Issue resolved

1 previous update

Test calls component

Downtime

Resolved Jan 06 at 10:55pm HST

Dev team identified the issue, API is covering back to normal.

3 previous updates

Test down report

Downtime

Resolved Jan 06 at 02:22am HST

Test resolved

1 previous update
December 2025
Dec 26, 2025
1 incident

Some services are down

Resolved Dec 26 at 02:55am HST

service: calls-Staging went down.
Dec 24, 2025
2 incidents

service: calls-dev is down

Downtime

Resolved Dec 24 at 01:57am HST

service: calls-dev recovered.

3 previous updates

Some services are down

Downtime

Resolved Dec 24 at 12:28am HST

resolved

1 previous update
Dec 19, 2025
1 incident

Telephony voice service is down

Downtime

Resolved Dec 19 at 01:32pm HST

Telephony voice service recovered.

1 previous update
Dec 16, 2025
2 incidents

Real-time REST API client notification is down

Downtime

Resolved Dec 16 at 10:58pm HST

Real-time REST API client notification recovered.

1 previous update

Realtime WebSocket client API is down

Downtime

Resolved Dec 16 at 05:50am HST

Realtime WebSocket client API recovered.

3 previous updates