Incidents | Clarus Care, Inc Incidents reported on status page for Clarus Care, Inc https://testpage.clarus-care.com/ https://d1lppblt9t2x15.cloudfront.net/logos/dc1f5be7dc450818fb67a5ed51605552.png Incidents | Clarus Care, Inc https://testpage.clarus-care.com/ en Telephony voice service is down https://testpage.clarus-care.com/incident/906497 Wed, 27 May 2026 14:35:05 -0000 https://testpage.clarus-care.com/incident/906497#0878b5f5b898376533e3e7b3f22b0d544ec6d106cb46773983419a6e66e54809 Telephony voice service recovered. Telephony voice service is down https://testpage.clarus-care.com/incident/906497 Wed, 27 May 2026 13:07:12 -0000 https://testpage.clarus-care.com/incident/906497#381b3e2a8e58308e693754d29b9f166e8d18d97fa492bc4302d19b87d669712f Telephony voice service is degraded. Realtime WebSocket client API and Real-time REST API client notification are down https://testpage.clarus-care.com/incident/905334 Tue, 26 May 2026 05:06:21 -0000 https://testpage.clarus-care.com/incident/905334#b302c54c0c4599441327c20a454ab98c91c81d14a167805e53ae60a707cc4ef7 Real-time REST API client notification recovered. Realtime WebSocket client API and Real-time REST API client notification are down https://testpage.clarus-care.com/incident/905334 Tue, 26 May 2026 05:06:08 -0000 https://testpage.clarus-care.com/incident/905334#dbc9f6cc4b63d83f28a005cf38fd5a34928ba6c4ef89c7e74640dedb60a504a5 Realtime WebSocket client API recovered. Realtime WebSocket client API and Real-time REST API client notification are down https://testpage.clarus-care.com/incident/905334 Tue, 26 May 2026 05:02:15 -0000 https://testpage.clarus-care.com/incident/905334#042f343bbcd2760e758e14c77904259240191f050ec0290bed6eb1e413a44226 Real-time REST API client notification and Realtime WebSocket client API are degraded. Telephony voice service is down https://testpage.clarus-care.com/incident/905020 Mon, 25 May 2026 21:35:11 -0000 https://testpage.clarus-care.com/incident/905020#0927e246d61a84970cbb3938845596d887ec082cd4a2af6c3766bde7e3fc73ef Telephony voice service recovered. Telephony voice service is down https://testpage.clarus-care.com/incident/905020 Mon, 25 May 2026 20:07:10 -0000 https://testpage.clarus-care.com/incident/905020#4d94327b0c4224150b7d13467caa844f607ae0d8d26254eb59e329fe4b2e00b5 Telephony voice service is degraded. Telephony voice service is down https://testpage.clarus-care.com/incident/901465 Thu, 21 May 2026 08:35:19 -0000 https://testpage.clarus-care.com/incident/901465#0a8c866dc28757040f21d61f49ccd761bb687600a8bfe583760bf2223c111caf Telephony voice service recovered. Telephony voice service is down https://testpage.clarus-care.com/incident/901465 Thu, 21 May 2026 07:10:22 -0000 https://testpage.clarus-care.com/incident/901465#71699820c5983637d6b93d1a15bfe6f53b6d92fbe4cb66939311badb70266bcb Telephony voice service is degraded. Telephony voice service is down https://testpage.clarus-care.com/incident/899411 Tue, 19 May 2026 08:38:28 -0000 https://testpage.clarus-care.com/incident/899411#c26a3ed26ce77e495bd2a9d570f51a957daa2684e860963d468f3c313ab043ab Telephony voice service recovered. Telephony voice service is down https://testpage.clarus-care.com/incident/899411 Tue, 19 May 2026 07:07:19 -0000 https://testpage.clarus-care.com/incident/899411#99f424cfa49e4c373d14583bd29e7a0ac0e8e26902d4cf7b2d9b958a588438ba Telephony voice service is degraded. Telephony voice service is down https://testpage.clarus-care.com/incident/896205 Thu, 14 May 2026 22:35:11 -0000 https://testpage.clarus-care.com/incident/896205#0fffcff07767d7c4575e1fe368cc05f8ebd07f284432714fef7305fe5ef34fad Telephony voice service recovered. Telephony voice service is down https://testpage.clarus-care.com/incident/896205 Thu, 14 May 2026 21:07:12 -0000 https://testpage.clarus-care.com/incident/896205#07ccd1d1da97d507c3bf92c76584ad7d07329a5afdf96249680c5981ba575615 Telephony voice service is degraded. Telephony voice service and Telephony ML service are down https://testpage.clarus-care.com/incident/895125 Wed, 13 May 2026 22:14:45 -0000 https://testpage.clarus-care.com/incident/895125#5098a11f3a73e8ab50b42d9b956be96d74fb6c01dbcc241c02643aacbdf29852 Telephony ML service recovered. Telephony voice service and Telephony ML service are down https://testpage.clarus-care.com/incident/895125 Wed, 13 May 2026 21:31:51 -0000 https://testpage.clarus-care.com/incident/895125#336b0c0bbc1a94f2bce414c69cc2bdf6fe7ce5f852fd093d88268a1322637fa7 Telephony ML service is degraded. Telephony voice service and Telephony ML service are down https://testpage.clarus-care.com/incident/895125 Wed, 13 May 2026 15:53:48 -0000 https://testpage.clarus-care.com/incident/895125#4137b3e137ed9983b0b9c86fb1483c716792c3fdc8fe79e157459b6ab61e2e8c Telephony voice service recovered. Telephony voice service and Telephony ML service are down https://testpage.clarus-care.com/incident/895125 Wed, 13 May 2026 14:07:16 -0000 https://testpage.clarus-care.com/incident/895125#e3c68cf06405942880672ab06bb50580bddc38218bbfd574f9207d3a45b8c5b1 Telephony voice service is degraded. Telephony voice service is down https://testpage.clarus-care.com/incident/893023 Mon, 11 May 2026 13:35:08 -0000 https://testpage.clarus-care.com/incident/893023#8c8d453a5e997505818016ed1f364f29586c1db78ed141d60fabf4838ad703ed Telephony voice service recovered. Telephony voice service is down https://testpage.clarus-care.com/incident/893023 Mon, 11 May 2026 12:07:17 -0000 https://testpage.clarus-care.com/incident/893023#a6fcbfe6d6e8b10f70bfcdefc55901397a9c48dd418d6e913936a5791f3000ea Telephony voice service is degraded. Telephony voice service is down https://testpage.clarus-care.com/incident/891534 Sat, 09 May 2026 12:26:14 -0000 https://testpage.clarus-care.com/incident/891534#96b4528b62ed14e1d5667137fbde594970a9e3154be38e9c5c7c2e8e2f9c5e19 Telephony voice service recovered. Telephony voice service is down https://testpage.clarus-care.com/incident/891534 Sat, 09 May 2026 04:07:10 -0000 https://testpage.clarus-care.com/incident/891534#48be99f7949c9c24074da88943237cb981795df13fafcf542a2b5464da8b8447 Telephony voice service is degraded. service: outbound-calls-stage and service: WMA-stage are down https://testpage.clarus-care.com/incident/890719 Fri, 08 May 2026 14:58:24 -0000 https://testpage.clarus-care.com/incident/890719#1e9b49020daba0c44cfa087ddcbfb4b8f30aed0cd9602e5d578270256621cbc5 service: outbound-calls-stage recovered. service: outbound-calls-stage and service: WMA-stage are down https://testpage.clarus-care.com/incident/890719 Fri, 08 May 2026 14:53:35 -0000 https://testpage.clarus-care.com/incident/890719#c018408f04e4dad23cc1d7a34a2acf5cb21393b34316ecde9ac732e72cd134f8 service: outbound-calls-stage went down. service: outbound-calls-stage and service: WMA-stage are down https://testpage.clarus-care.com/incident/890719 Fri, 08 May 2026 04:42:50 -0000 https://testpage.clarus-care.com/incident/890719#f5c7ec17269c85901a650aed5b09c667ac07697d4fe74a20702b197c0b44e351 service: WMA-stage recovered. service: outbound-calls-stage and service: WMA-stage are down https://testpage.clarus-care.com/incident/890719 Fri, 08 May 2026 04:41:23 -0000 https://testpage.clarus-care.com/incident/890719#674f75791451976e9ef451288d870ea9472a85a4788bbe35d36525684690aa21 service: WMA-stage went down. Telephony ML service, Realtime WebSocket client API, and 1 other service are down https://testpage.clarus-care.com/incident/867735 Thu, 09 Apr 2026 07:36:35 -0000 https://testpage.clarus-care.com/incident/867735#1d44e22c1b44650999600d0711e783a25c9ac9c718d35240007aece696a4fc6c Real-time REST API client notification and Realtime WebSocket client API recovered. Telephony ML service, Realtime WebSocket client API, and 1 other service are down https://testpage.clarus-care.com/incident/867735 Thu, 09 Apr 2026 07:35:38 -0000 https://testpage.clarus-care.com/incident/867735#9a9a741187a8ec3697969457aa81f386aa25d8351f350bd9b2bc09310b142586 Telephony ML service recovered. Telephony ML service, Realtime WebSocket client API, and 1 other service are down https://testpage.clarus-care.com/incident/867735 Thu, 09 Apr 2026 07:16:56 -0000 https://testpage.clarus-care.com/incident/867735#ea80553dbf112ba6c05b149cec9b9fd9af9e3576dc5fd9049d74094026983c38 Telephony ML service is degraded. Telephony ML service, Realtime WebSocket client API, and 1 other service are down https://testpage.clarus-care.com/incident/867735 Thu, 09 Apr 2026 07:14:03 -0000 https://testpage.clarus-care.com/incident/867735#21afa58d62783a08c89c65a66fc59fe1f11a51022a9a899780bb3c813486127c Realtime WebSocket client API is degraded. Telephony ML service, Realtime WebSocket client API, and 1 other service are down https://testpage.clarus-care.com/incident/867735 Thu, 09 Apr 2026 07:05:41 -0000 https://testpage.clarus-care.com/incident/867735#e4dbfd04f9a290a33b9a4c8f8d7496a6acf13b6af5d5d9d3f1e94df89f9414eb Real-time REST API client notification is degraded. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/865308 Mon, 06 Apr 2026 03:03:19 -0000 https://testpage.clarus-care.com/incident/865308#d31da7789c937668bc70a5562bc7004bb7c8df457e7c25a407f21be10ba7227d Realtime WebSocket client API recovered. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/865308 Mon, 06 Apr 2026 01:59:24 -0000 https://testpage.clarus-care.com/incident/865308#31fd3bb35b4c158fcb3115241bcdd349aada8ff667e1ad2f38e688086e72dddc Realtime WebSocket client API is degraded. service: calls-Staging is down https://testpage.clarus-care.com/incident/855591 Mon, 23 Mar 2026 16:11:07 -0000 https://testpage.clarus-care.com/incident/855591#53c2939e50beee0b1560deb3a87c27c63926b581e4f052b4b65793626b95d692 service: calls-Staging recovered. service: calls-Staging is down https://testpage.clarus-care.com/incident/855591 Mon, 23 Mar 2026 15:14:09 -0000 https://testpage.clarus-care.com/incident/855591#a69fbe74f94839a562442d5bbe3f4ceeb212f50188f807390226f386fed40816 service: calls-Staging went down. Real-time REST API client notification is down https://testpage.clarus-care.com/incident/849593 Sun, 15 Mar 2026 06:36:19 -0000 https://testpage.clarus-care.com/incident/849593#baf13908ef85b25ff3061c4df6b6eb8d039e6548bc99cbadec79f4fa268941a4 Real-time REST API client notification recovered. Real-time REST API client notification is down https://testpage.clarus-care.com/incident/849593 Sun, 15 Mar 2026 06:08:26 -0000 https://testpage.clarus-care.com/incident/849593#e935cca3e9aceaae4c8dab5cf56e5694647eca8727320dc4b92da70a5d8f2ea3 Real-time REST API client notification is degraded. Realtime WebSocket client API and Real-time REST API client notification are down https://testpage.clarus-care.com/incident/833830 Thu, 26 Feb 2026 08:33:26 -0000 https://testpage.clarus-care.com/incident/833830#7c42e7d42fd20aac377e61fb8f6e77bf7264a7100356719a43dd285881cd50f0 Real-time REST API client notification recovered. Realtime WebSocket client API and Real-time REST API client notification are down https://testpage.clarus-care.com/incident/833830 Thu, 26 Feb 2026 08:29:24 -0000 https://testpage.clarus-care.com/incident/833830#39d15f19b970d3505421e89dbae3976977b29397388f0be1b9d0c59d2c738b90 Real-time REST API client notification is degraded. Realtime WebSocket client API and Real-time REST API client notification are down https://testpage.clarus-care.com/incident/833830 Thu, 26 Feb 2026 08:18:25 -0000 https://testpage.clarus-care.com/incident/833830#376881a6f58d7c378177c892e353f8d66e1bb0e582687d801c25f43f84794b02 Real-time REST API client notification and Realtime WebSocket client API recovered. Realtime WebSocket client API and Real-time REST API client notification are down https://testpage.clarus-care.com/incident/833830 Thu, 26 Feb 2026 08:14:13 -0000 https://testpage.clarus-care.com/incident/833830#3675cebbc62ab0bc6a5d737939ea21c054ea160175a52f2aed470c37db3afd6e Real-time REST API client notification is degraded. Realtime WebSocket client API and Real-time REST API client notification are down https://testpage.clarus-care.com/incident/833830 Thu, 26 Feb 2026 08:08:12 -0000 https://testpage.clarus-care.com/incident/833830#99077722c177cf7ecc41a23b85ca8ee92a88605ae4b71ab3d3641712588938f7 Realtime WebSocket client API is degraded. Realtime WebSocket client API and Real-time REST API client notification are down https://testpage.clarus-care.com/incident/833830 Thu, 26 Feb 2026 07:21:20 -0000 https://testpage.clarus-care.com/incident/833830#0f0565ff9e0f8dc7a8905bf2861e20bd75c35dfe5ad295949e9a15202ab28065 Realtime WebSocket client API recovered. Realtime WebSocket client API and Real-time REST API client notification are down https://testpage.clarus-care.com/incident/833830 Thu, 26 Feb 2026 07:17:25 -0000 https://testpage.clarus-care.com/incident/833830#dd83e6330ad42706f726d0f945c50f63f1f92c652d871fc08767cad21a7ecaf9 Realtime WebSocket client API is degraded. Real-time REST API client notification is down https://testpage.clarus-care.com/incident/825928 Sun, 15 Feb 2026 13:12:32 -0000 https://testpage.clarus-care.com/incident/825928#4cb5545c62828efcb9808c7084448485bf883334be3ecfaeecf436da7c04f44a Real-time REST API client notification recovered. Real-time REST API client notification is down https://testpage.clarus-care.com/incident/825928 Sun, 15 Feb 2026 13:09:22 -0000 https://testpage.clarus-care.com/incident/825928#48d06268148820ccefd5ccfc2ab33e17d0cc6b06b9cb6274b2d6e8de49380d44 Real-time REST API client notification is degraded. Realtime WebSocket client API and Real-time REST API client notification are down https://testpage.clarus-care.com/incident/819828 Fri, 06 Feb 2026 12:30:17 -0000 https://testpage.clarus-care.com/incident/819828#663ca21878bd130af6e47038031059ab51ea14e7ce3db919b6d0c3a72c116a11 Real-time REST API client notification and Realtime WebSocket client API recovered. Realtime WebSocket client API and Real-time REST API client notification are down https://testpage.clarus-care.com/incident/819828 Fri, 06 Feb 2026 10:27:09 -0000 https://testpage.clarus-care.com/incident/819828#d8966a09f4e6d87172b47efad2ca0944e8492b9128cda384544de094fff06a0b Real-time REST API client notification is degraded. Realtime WebSocket client API and Real-time REST API client notification are down https://testpage.clarus-care.com/incident/819828 Fri, 06 Feb 2026 10:26:13 -0000 https://testpage.clarus-care.com/incident/819828#170a60e1d9b0d7e3af4abe1df5c531603896e2a1a8cf4e007c82ba5a6cc0d80b Realtime WebSocket client API is degraded. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/819141 Thu, 05 Feb 2026 15:04:30 -0000 https://testpage.clarus-care.com/incident/819141#d4ff8a417d22e5e8d3c6ab290bd7d19cf7d453a2cdb4adb5a624da01a1beb2e0 Realtime WebSocket client API recovered. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/819141 Thu, 05 Feb 2026 10:54:12 -0000 https://testpage.clarus-care.com/incident/819141#57d57090bc1dbf059bb31cfee11c4fed749d4fe3b89f0fee2fdf958022f5941c Realtime WebSocket client API is degraded. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/805435 Fri, 16 Jan 2026 01:43:33 -0000 https://testpage.clarus-care.com/incident/805435#c2decfe6a057613f3e71273e3ec971c8c882243bb0cdd555778a2bcd99837f86 Realtime WebSocket client API recovered. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/805435 Fri, 16 Jan 2026 01:16:36 -0000 https://testpage.clarus-care.com/incident/805435#fefab94577081bb5f1736d4c3cd5d6ac8abdbd9277df2e2d2008c3e04e30c282 Realtime WebSocket client API is degraded. service: OMD-stage and service: calls-Staging are down https://testpage.clarus-care.com/incident/802944 Mon, 12 Jan 2026 12:16:12 -0000 https://testpage.clarus-care.com/incident/802944#dbe44799790b5a16b630baabf0dff78f18c9314d77925e58e44f42bafc22b966 service: calls-Staging recovered. service: OMD-stage and service: calls-Staging are down https://testpage.clarus-care.com/incident/802944 Mon, 12 Jan 2026 12:08:37 -0000 https://testpage.clarus-care.com/incident/802944#bde7508186703f9e120a69c817fc72b5a3b80e8a766348d77b2a468b8c2f6961 service: calls-Staging went down. service: OMD-stage and service: calls-Staging are down https://testpage.clarus-care.com/incident/802944 Mon, 12 Jan 2026 12:02:24 -0000 https://testpage.clarus-care.com/incident/802944#fb64b263e49655d76d936955de5aef6a431249577b2c62287c1cb76b533132a0 service: OMD-stage recovered. service: OMD-stage and service: calls-Staging are down https://testpage.clarus-care.com/incident/802944 Mon, 12 Jan 2026 11:54:26 -0000 https://testpage.clarus-care.com/incident/802944#4e341a2d52b8ee63e0d91380efb1169551a9242ee809bbceaf5e77c7b9883335 service: OMD-stage is degraded. service: OMD-stage and service: calls-Staging are down https://testpage.clarus-care.com/incident/802944 Mon, 12 Jan 2026 11:48:33 -0000 https://testpage.clarus-care.com/incident/802944#4c6196daf380ae14a6ef96c9c1e1fa40e4a758a27e5c64888491958b376ead6a service: calls-Staging recovered. service: OMD-stage and service: calls-Staging are down https://testpage.clarus-care.com/incident/802944 Mon, 12 Jan 2026 11:44:51 -0000 https://testpage.clarus-care.com/incident/802944#d3c93dcc73d231eb047fb923db5a39784629eab83d5bb3a3a6a877b378209b6a service: calls-Staging is degraded. service: calls-Staging, Staging - Push Notification, and 2 other services are down https://testpage.clarus-care.com/incident/799811 Wed, 07 Jan 2026 13:22:14 -0000 https://testpage.clarus-care.com/incident/799811#37f0919dc5a12ca4839d4bae4e16d879e192f53b23c7363bf3d669fa59423c0b service: OMD-stage recovered. service: calls-Staging, Staging - Push Notification, and 2 other services are down https://testpage.clarus-care.com/incident/799811 Wed, 07 Jan 2026 13:20:55 -0000 https://testpage.clarus-care.com/incident/799811#870eab36c140dfce02915114ccc8bcf473f065f45ca495a415bf7705ee699910 service: OMD-stage is degraded. service: calls-Staging, Staging - Push Notification, and 2 other services are down https://testpage.clarus-care.com/incident/799811 Wed, 07 Jan 2026 12:02:46 -0000 https://testpage.clarus-care.com/incident/799811#2a48fb118af69b93a34c4a0584c720f9a6a9b19f6ca31ccd07f3efffccb4ea53 Staging - Push Notification recovered. service: calls-Staging, Staging - Push Notification, and 2 other services are down https://testpage.clarus-care.com/incident/799811 Wed, 07 Jan 2026 11:53:51 -0000 https://testpage.clarus-care.com/incident/799811#deca5ff26bc605c1254acbab1ecfb6d248857ff4e7d1f244885765e292616d2e OnCall Push Notification and Staging - Push Notification went down. Telephony voice service is down https://testpage.clarus-care.com/incident/790977 Fri, 19 Dec 2025 23:32:22 -0000 https://testpage.clarus-care.com/incident/790977#3d087d6ecf15563714e4920f0f1fbd6e7b38de8baf46fdf9293bcd0c64b3016c Telephony voice service recovered. Telephony voice service is down https://testpage.clarus-care.com/incident/790977 Fri, 19 Dec 2025 16:18:10 -0000 https://testpage.clarus-care.com/incident/790977#3c6faaa02cf0e3a7b9707ed40087fb199e64186d3ee1a25036c76b952d26f996 Telephony voice service went down. Real-time REST API client notification is down https://testpage.clarus-care.com/incident/788127 Wed, 17 Dec 2025 08:58:16 -0000 https://testpage.clarus-care.com/incident/788127#3d0cb22905c7180d2d57e4614dc52ffab7de61d04af17b17ad28027c443a9950 Real-time REST API client notification recovered. Real-time REST API client notification is down https://testpage.clarus-care.com/incident/788127 Wed, 17 Dec 2025 08:56:31 -0000 https://testpage.clarus-care.com/incident/788127#777521b6525ca27f3a0ceb786ff89dca398f346bdc7189b58389c04a4de6436d Real-time REST API client notification went down. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/787600 Tue, 16 Dec 2025 15:50:55 -0000 https://testpage.clarus-care.com/incident/787600#6f72b4518aa10750ab29b131519dab78b127acae146a9a031a28cbe58daf31f5 Realtime WebSocket client API recovered. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/787600 Tue, 16 Dec 2025 15:47:49 -0000 https://testpage.clarus-care.com/incident/787600#2957788c773e759fe41e0b5b0c11c9a716bb6e31f6a87da6d9c8da351a3c6bf9 Realtime WebSocket client API went down. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/787600 Tue, 16 Dec 2025 14:45:08 -0000 https://testpage.clarus-care.com/incident/787600#8cb0e82bf04d38fb35cdbae4a442f7315369f825ea7f7b6acad229b2edaba152 Realtime WebSocket client API recovered. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/787600 Tue, 16 Dec 2025 14:42:03 -0000 https://testpage.clarus-care.com/incident/787600#577b12e6bd863bc568378d363eaf3028c2172e6d6d0ee99136af2223138dc7e0 Realtime WebSocket client API went down. Telephony service REST API and Telephony ML service are down https://testpage.clarus-care.com/incident/770910 Thu, 20 Nov 2025 23:01:46 -0000 https://testpage.clarus-care.com/incident/770910#a66a71d547f61692500ea2e1382804321a00d8431bbaba05d2ccb2dbf015c063 Telephony ML service recovered. Telephony service REST API and Telephony ML service are down https://testpage.clarus-care.com/incident/770910 Thu, 20 Nov 2025 22:59:49 -0000 https://testpage.clarus-care.com/incident/770910#8b055b080c1c3608b62f116b322dbdbc62e568bd4c9dfaf95e24d251621cb4e8 Telephony ML service went down.