Incidents | Clarus Care, Inc Incidents reported on status page for Clarus Care, Inc https://testpage.clarus-care.com/ https://d1lppblt9t2x15.cloudfront.net/logos/dc1f5be7dc450818fb67a5ed51605552.png Incidents | Clarus Care, Inc https://testpage.clarus-care.com/ en Real-time REST API client notification and Realtime WebSocket client API are down https://testpage.clarus-care.com/incident/819828 Fri, 06 Feb 2026 12:30:17 -0000 https://testpage.clarus-care.com/incident/819828#663ca21878bd130af6e47038031059ab51ea14e7ce3db919b6d0c3a72c116a11 Real-time REST API client notification and Realtime WebSocket client API recovered. Real-time REST API client notification and Realtime WebSocket client API are down https://testpage.clarus-care.com/incident/819828 Fri, 06 Feb 2026 12:30:17 -0000 https://testpage.clarus-care.com/incident/819828#663ca21878bd130af6e47038031059ab51ea14e7ce3db919b6d0c3a72c116a11 Real-time REST API client notification and Realtime WebSocket client API recovered. Real-time REST API client notification and Realtime WebSocket client API are down https://testpage.clarus-care.com/incident/819828 Fri, 06 Feb 2026 10:27:09 -0000 https://testpage.clarus-care.com/incident/819828#d8966a09f4e6d87172b47efad2ca0944e8492b9128cda384544de094fff06a0b Real-time REST API client notification is degraded. Real-time REST API client notification and Realtime WebSocket client API are down https://testpage.clarus-care.com/incident/819828 Fri, 06 Feb 2026 10:26:13 -0000 https://testpage.clarus-care.com/incident/819828#170a60e1d9b0d7e3af4abe1df5c531603896e2a1a8cf4e007c82ba5a6cc0d80b Realtime WebSocket client API is degraded. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/819141 Thu, 05 Feb 2026 15:04:30 -0000 https://testpage.clarus-care.com/incident/819141#d4ff8a417d22e5e8d3c6ab290bd7d19cf7d453a2cdb4adb5a624da01a1beb2e0 Realtime WebSocket client API recovered. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/819141 Thu, 05 Feb 2026 10:54:12 -0000 https://testpage.clarus-care.com/incident/819141#57d57090bc1dbf059bb31cfee11c4fed749d4fe3b89f0fee2fdf958022f5941c Realtime WebSocket client API is degraded. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/805435 Fri, 16 Jan 2026 01:43:33 -0000 https://testpage.clarus-care.com/incident/805435#c2decfe6a057613f3e71273e3ec971c8c882243bb0cdd555778a2bcd99837f86 Realtime WebSocket client API recovered. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/805435 Fri, 16 Jan 2026 01:16:36 -0000 https://testpage.clarus-care.com/incident/805435#fefab94577081bb5f1736d4c3cd5d6ac8abdbd9277df2e2d2008c3e04e30c282 Realtime WebSocket client API is degraded. service: calls-Staging and service: OMD-stage are down https://testpage.clarus-care.com/incident/802944 Mon, 12 Jan 2026 12:16:12 -0000 https://testpage.clarus-care.com/incident/802944#dbe44799790b5a16b630baabf0dff78f18c9314d77925e58e44f42bafc22b966 service: calls-Staging recovered. service: calls-Staging and service: OMD-stage are down https://testpage.clarus-care.com/incident/802944 Mon, 12 Jan 2026 12:08:37 -0000 https://testpage.clarus-care.com/incident/802944#bde7508186703f9e120a69c817fc72b5a3b80e8a766348d77b2a468b8c2f6961 service: calls-Staging went down. service: calls-Staging and service: OMD-stage are down https://testpage.clarus-care.com/incident/802944 Mon, 12 Jan 2026 12:02:24 -0000 https://testpage.clarus-care.com/incident/802944#fb64b263e49655d76d936955de5aef6a431249577b2c62287c1cb76b533132a0 service: OMD-stage recovered. service: calls-Staging and service: OMD-stage are down https://testpage.clarus-care.com/incident/802944 Mon, 12 Jan 2026 11:54:26 -0000 https://testpage.clarus-care.com/incident/802944#4e341a2d52b8ee63e0d91380efb1169551a9242ee809bbceaf5e77c7b9883335 service: OMD-stage is degraded. service: calls-Staging and service: OMD-stage are down https://testpage.clarus-care.com/incident/802944 Mon, 12 Jan 2026 11:48:33 -0000 https://testpage.clarus-care.com/incident/802944#4c6196daf380ae14a6ef96c9c1e1fa40e4a758a27e5c64888491958b376ead6a service: calls-Staging recovered. service: calls-Staging and service: OMD-stage are down https://testpage.clarus-care.com/incident/802944 Mon, 12 Jan 2026 11:44:51 -0000 https://testpage.clarus-care.com/incident/802944#d3c93dcc73d231eb047fb923db5a39784629eab83d5bb3a3a6a877b378209b6a service: calls-Staging is degraded. service: calls-Staging, Staging - Push Notification, and 2 other services are down https://testpage.clarus-care.com/incident/799811 Wed, 07 Jan 2026 13:22:14 -0000 https://testpage.clarus-care.com/incident/799811#37f0919dc5a12ca4839d4bae4e16d879e192f53b23c7363bf3d669fa59423c0b service: OMD-stage recovered. service: calls-Staging, Staging - Push Notification, and 2 other services are down https://testpage.clarus-care.com/incident/799811 Wed, 07 Jan 2026 13:20:55 -0000 https://testpage.clarus-care.com/incident/799811#870eab36c140dfce02915114ccc8bcf473f065f45ca495a415bf7705ee699910 service: OMD-stage is degraded. service: calls-Staging, Staging - Push Notification, and 2 other services are down https://testpage.clarus-care.com/incident/799811 Wed, 07 Jan 2026 12:02:46 -0000 https://testpage.clarus-care.com/incident/799811#2a48fb118af69b93a34c4a0584c720f9a6a9b19f6ca31ccd07f3efffccb4ea53 Staging - Push Notification recovered. service: calls-Staging, Staging - Push Notification, and 2 other services are down https://testpage.clarus-care.com/incident/799811 Wed, 07 Jan 2026 11:53:51 -0000 https://testpage.clarus-care.com/incident/799811#deca5ff26bc605c1254acbab1ecfb6d248857ff4e7d1f244885765e292616d2e OnCall Push Notification and Staging - Push Notification went down. Telephony voice service is down https://testpage.clarus-care.com/incident/790977 Fri, 19 Dec 2025 23:32:22 -0000 https://testpage.clarus-care.com/incident/790977#3d087d6ecf15563714e4920f0f1fbd6e7b38de8baf46fdf9293bcd0c64b3016c Telephony voice service recovered. Telephony voice service is down https://testpage.clarus-care.com/incident/790977 Fri, 19 Dec 2025 16:18:10 -0000 https://testpage.clarus-care.com/incident/790977#3c6faaa02cf0e3a7b9707ed40087fb199e64186d3ee1a25036c76b952d26f996 Telephony voice service went down. Real-time REST API client notification is down https://testpage.clarus-care.com/incident/788127 Wed, 17 Dec 2025 08:58:16 -0000 https://testpage.clarus-care.com/incident/788127#3d0cb22905c7180d2d57e4614dc52ffab7de61d04af17b17ad28027c443a9950 Real-time REST API client notification recovered. Real-time REST API client notification is down https://testpage.clarus-care.com/incident/788127 Wed, 17 Dec 2025 08:56:31 -0000 https://testpage.clarus-care.com/incident/788127#777521b6525ca27f3a0ceb786ff89dca398f346bdc7189b58389c04a4de6436d Real-time REST API client notification went down. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/787600 Tue, 16 Dec 2025 15:50:55 -0000 https://testpage.clarus-care.com/incident/787600#6f72b4518aa10750ab29b131519dab78b127acae146a9a031a28cbe58daf31f5 Realtime WebSocket client API recovered. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/787600 Tue, 16 Dec 2025 15:47:49 -0000 https://testpage.clarus-care.com/incident/787600#2957788c773e759fe41e0b5b0c11c9a716bb6e31f6a87da6d9c8da351a3c6bf9 Realtime WebSocket client API went down. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/787600 Tue, 16 Dec 2025 14:45:08 -0000 https://testpage.clarus-care.com/incident/787600#8cb0e82bf04d38fb35cdbae4a442f7315369f825ea7f7b6acad229b2edaba152 Realtime WebSocket client API recovered. Realtime WebSocket client API is down https://testpage.clarus-care.com/incident/787600 Tue, 16 Dec 2025 14:42:03 -0000 https://testpage.clarus-care.com/incident/787600#577b12e6bd863bc568378d363eaf3028c2172e6d6d0ee99136af2223138dc7e0 Realtime WebSocket client API went down. Telephony service REST API and Telephony ML service are down https://testpage.clarus-care.com/incident/770910 Thu, 20 Nov 2025 23:01:46 -0000 https://testpage.clarus-care.com/incident/770910#a66a71d547f61692500ea2e1382804321a00d8431bbaba05d2ccb2dbf015c063 Telephony ML service recovered. Telephony service REST API and Telephony ML service are down https://testpage.clarus-care.com/incident/770910 Thu, 20 Nov 2025 22:59:49 -0000 https://testpage.clarus-care.com/incident/770910#8b055b080c1c3608b62f116b322dbdbc62e568bd4c9dfaf95e24d251621cb4e8 Telephony ML service went down.